🔒 Privacy & Data Security

Privacy Policy maju33 — Your Personal Data Protection

Maju33 takes the personal data protection of every member seriously. This Privacy Policy transparently explains how we collect, use, store, and protect your information in accordance with Malaysia's Personal Data Protection Act (PDPA).

Updated: January 2026
Six Ways maju33 Protecting Your Information

Your data security is more than a legal obligation — it is a responsibility we uphold every single day.

256-bit SSL Encryption

All data transmitted between your device and maju33 servers is protected by 256-bit SSL encryption — the same level of security used by leading banks in Malaysia.

Malaysia PDPA Compliance

Maju33 fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA). We ensure that all data collection and processing is carried out in accordance with applicable legal provisions.

Strict Access Control

Only authorised personnel may access member personal information, and only for required purposes. All access is logged and continuously monitored by our security team.

Not Sold to Third Parties

Your personal information will not be sold, rented, or shared with any third party for marketing purposes without your explicit consent. Your data belongs to you alone.

Secure Data Storage

All member records are stored on servers protected by multi-layered firewalls and intrusion detection systems. Data backups are performed automatically to ensure continuity of service.

Privacy Control in Your Hands

You have the right to access, correct, or delete your personal data at any time. Contact our team and we will process your request within 14 working days.

Privacy Policy Contents
  1. Information We Collect
  2. How We Use Your Information
  3. Sharing Information with Third Parties
  4. Security & Data Protection
  5. Cookies & Tracking Technologies
  6. Your Rights as a Data Subject
  7. Data Storage & Retention Period
  8. Changes to the Privacy Policy
  9. How to Contact Us

1. Information We Collect

As part of the maju33 registration and platform usage process, we collect several categories of personal information. This is done transparently and only for legitimate purposes to enable us to provide you with the best possible service.

1.1 Information You Provide Directly

  • Identity information: Full name as per MyKad, date of birth, identity card number.
  • Contact information: Mobile phone number, email address, residential address.
  • Financial information: Bank name, bank account number, and account holder name for deposit and withdrawal purposes.
  • Verification documents: MyKad copy, bank statement, or other KYC documents as requested.

1.2 Information Collected Automatically

  • Device data: Device type, operating system, web browser version, screen resolution.
  • Network data: IP address, general geographic location, internet service provider (ISP) name.
  • Activity data: Gaming history, wagering records, deposit and withdrawal transactions, login logs.
  • Cookie data: Session information, user preferences, and site analytics data.

Why do we need this information? The information we collect helps us verify member identity, prevent fraud, process financial transactions securely, and deliver a better gaming experience for you.

2. How We Use Your Information

Maju33 uses your personal information only for legitimate and transparent purposes. We do not process your data for any other purpose without informing you in advance.

Purpose of Use Data Type Legal Basis
Account registration & verification Identity, contact Contractual compliance
Deposit & withdrawal processing Financial, identity Contractual compliance
Fraud prevention & security All categories Legitimate interests
KYC Verification Identity, documents Legal obligation
Customer service communications Contact Contractual compliance
Promotional & bonus notifications Contact Your consent
Analytics & platform improvement Activity, device Legitimate interests

3. Sharing Information with Third Parties

Maju33 does not sell, rent, or trade your personal information to any third party. However, under certain circumstances, we may share information with the following parties solely to enable us to provide services to you:

  • Payment service providers: Payment gateways used to process your deposits and withdrawals. They are bound by strict confidentiality agreements.
  • Gaming service providers: Game providers such as Pragmatic Play, Evolution, and others that require session data for game functionality.
  • Regulatory authorities: When required by law or by a valid directive from a competent authority in Malaysia.
  • IT & security partners: Companies that help us manage our technical infrastructure, subject to robust data protection agreements.

Our Commitment: All third parties we work with are required to comply with data protection standards equal to or higher than our own. We will never share your data without a legitimate reason.

4. Data Security and Protection

Protecting your personal information is maju33's top priority. We implement a range of technical and organizational measures to ensure your data is always safeguarded against unauthorized access, disclosure, alteration, or destruction.

Key security measures we implement include end-to-end data encryption using TLS 1.3, two-factor authentication (2FA) for account access, round-the-clock system monitoring by our cybersecurity team, regular security audits by independent third parties, and security awareness training for all staff who handle member data.

Security Certificate: The maju33 platform uses verified 256-bit SSL encryption, ensuring all data communications between you and our platform are fully secured from end to end.

5. Cookies and Tracking Technologies

Maju33 uses cookies and similar tracking technologies to enhance the user experience on our platform. Cookies are small text files stored on your device when you visit our website.

5.1 Types of Cookies We Use

  • Essential cookies: Required for core platform functions such as login and session security. Cannot be disabled.
  • Preference cookies: Saves your settings such as preferred language and display preferences.
  • Analytics cookies: Helps us understand how members use the platform for continuous improvement.
  • Marketing cookies: Used to display relevant promotional content. You may opt out of these cookies via your browser settings.

You can control or delete cookies through your web browser settings at any time. However, disabling certain cookies may affect the functionality of some parts of the maju33 platform.

6. Your Rights as a Data Subject

Under Malaysia's Personal Data Protection Act (PDPA), you have the following rights regarding your personal data that we hold:

  1. Right of access: You have the right to request a copy of the personal information we hold about you.
  2. Right to rectification: You have the right to request that we correct any inaccurate or incomplete information.
  3. Right to erasure: Under certain circumstances, you have the right to request that we delete your personal data.
  4. Right to restrict processing: You have the right to request that we restrict how we process your data in certain circumstances.
  5. Right to object: You have the right to object to the processing of your data for direct marketing purposes at any time.
  6. Right to withdraw consent: You may withdraw any consent you have previously given at any time without affecting the validity of prior processing.

How to Exercise Your Rights: To submit any request relating to your data rights, contact the maju33 support team via Live Chat or our official email. We will process your request within 14 business days.

7. Data Storage and Retention Period

Maju33 retains your personal data for as long as your account is active or as long as necessary to provide services to you. When you close your account, we will delete or destroy your personal data within a reasonable period, unless we are legally required to retain it for longer.

Financial transaction records are retained for a minimum of seven years in line with Malaysia's anti-money laundering (AML) legal requirements. Login and security activity logs are kept for 12 months for investigation purposes if needed.

8. Changes to the Privacy Policy

Maju33 reserves the right to update or modify this Privacy Policy from time to time in line with changes in legislation, industry practices, or our service requirements. Any significant changes will be communicated to you via your registered email or in-platform notification.

The latest update date will always be displayed at the top of this page. Continued use of the maju33 platform after any changes take effect constitutes your acceptance of the updated Privacy Policy.

9. How to Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact our Data Protection Officer through the following channels:

  • Email: [email protected]
  • Live Chat: Available 24 hours a day, 7 days a week via the maju33 platform
  • Response time: Within 3 working days for email; immediately for Live Chat

We are committed to handling every enquiry and complaint seriously and professionally, as your trust is the foundation of our relationship.

Document Information
Version v2.4
Updated Jan 2026
Standards PDPA 2010
Jurisdiction Malaysia

Your Data is Safe, Your Gaming is Secured

Maju33 protects your privacy at every step. Register a free account today and enjoy a safe, fair, and enjoyable gaming experience alongside thousands of members across Malaysia.

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